Frequently Asked Questions
How long does production take?+
Most orders are produced within 3–5 business days. Production time depends on complexity and order volume.
Can I customize any product?+
Yes! Every product has its own customization options. You'll see the fields on the product page.
What materials do you use?+
We use PLA, PETG, and resin depending on the product. Each product page lists the material used.
Do you offer refunds?+
Because each item is custom-made, we don't accept returns except for defects. Contact us within 7 days of delivery if there's an issue.
What's your shipping policy?+
We ship within the US. Standard shipping takes 5–10 business days after production. Priority shipping is available at checkout.